Payment Policy
Accepted payment methods, when you are charged, and how card data is handled.
Last updated 4 September 2026
Accepted methods
- Credit and debit cards.
- Cash on delivery, where available for your destination.
- Pickovia Wallet, where enabled on your account.
When you are charged
Card payments are taken when the order is placed. If a seller cancels before dispatch, the charge is reversed in full.
Cash-on-delivery orders are paid to the courier on receipt. Have the exact amount ready — couriers usually cannot give change.
Currency
The catalogue is priced in US dollars. Other currencies are shown for convenience using the rates published in the site; the amount charged is the US dollar amount, and your bank applies its own conversion and any fee.
Card security
Pickovia does not store full card numbers, expiry dates or security codes. Card details are passed to the payment provider and only the brand and last four digits are retained for your order history.
Failed payments
If a payment is declined the order is held rather than cancelled, and you can retry with a different method. Orders left unpaid for 24 hours are cancelled automatically and stock is released.