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Community Guidelines

The standard we expect from reviews, questions and messages.

Last updated 4 September 2026

PICKOVIA FZ-LLCE-Commerce Licence No. 45038582, RAKEZ, United Arab EmiratesCompany information

Writing reviews

  • Review the product and your experience of it β€” that is what other shoppers need.
  • Be honest. A three-star review that explains itself is more useful than a five-star one that does not.
  • Do not include personal data β€” yours or anyone else’s.
  • Do not post a review in exchange for payment, a free item or a discount.

Questions and answers

  • Ask about the product; support questions belong in a support ticket.
  • Answer only if you actually know β€” a wrong answer costs someone money.

What gets removed

  • Abuse, harassment, or hate speech.
  • Content that is off-topic, promotional, or a link to another marketplace.
  • Anything unlawful.
  • Content that reveals another person’s private information.

Appeals

If your content is removed and you believe that was wrong, contact support. A different reviewer looks at it.